On September 24th and 25th, senior officers representing the entire Mobility Supply Chain came together for the second annual Clark & Reid Advisory Council meeting in Boston.

While the principle goal of this Council is to formulate ideas where a top-rated moving company, such as Clark & Reid, can generate continuous improvement in a highly evolving relocation market, impending changes to industry regulations in addition to a number of trends being evidenced by industry professionals dominated the forum.

Since the inception of the Council last year, Clark & Reid has been actively evaluating and acting upon the challenges identified in the marketplace.

The 2006 Council session became the starting point for our Internal Outstanding Mover Awards, Quality Compensation for Front-line employees, a new Client Services talk track and the innovative Fusion Move Model, designed to increase capacity and quality.

Much gratitude is expressed to the following attendees for their time, innovation and commitment: Carol Card, Relocation Manager for FM Global, Mark Olsen, President of Parsifal Corporation, Pat DeDonato, Vice President of Global Supplier Relations for Cartus, Stacey Myhro, Vice President of Supplier Relations for Plus Relocation, Mickey Williams, President and CEO of Capital Relocation, Tim Hughes, President and CEO of Movers Specialty Services, Alan Trippel, President of Trippel Survey & Research, and Karen Molloy, Relocation Specialist for Pfizer, Inc.

Readers of this article who wish to discuss the specific findings of the meeting are encouraged to contact Chris MacKenzie, Vice President of Sales & Marketing, at 800/358.3600 ext.2160.