Rated #1 for the 9th consecutive year

In a 2005 independent, nationwide survey of 3,289 corporate transferees, Clark & Reid again scored the highest in customer satisfaction of 9 major van lines for the 9th consecutive year. This is an annual survey, performed by Alan Trippel Survey & Research Company, of corporate transferees who were transferred and responded to a survey regarding their recent relocation experience using a 10 point scale with 10 being the highest level of service satisfaction.

The goal of this survey by Trippel Survey & Research is to objectively evaluate the customer satisfaction level with varied relocation service providers, not just household goods movers. This is a survey conducted by and paid by American corporations, not by relocation companies.

In 2005 the results for Clark & Reid were:

Rated #1 in customer satisfaction among all movers surveyed for the 9th consecutive year.

Scored 8.80 in customer satisfaction out of a total of 10. This is the second highest recorded score, after 8.81, among all relocation service providers,
not just movers.

Scored 9.5% higher than the industry average
score of 8.04.

Clark & Reid's average score for the past five
years is 8.89.



 

copyright © 2013 Clark & Reid | 8010 Castleton Road, Indianapolis, IN, 46250 | USDOT 2451480 | MC 846292-C
Boston: 17 Bridge Street, Watertown, MA, 02472 | Virginia: 6308-E Gravel Ave., Alexandria, VA, 22310
Tel: (800) 358-3600  Fax: (617) 924-5949