MEET THE CEO

Dear Customer,

Whether you are relocating your family to a new community or are a relocation manager with the responsibility of moving a valued employee’s family, we understand that relocation is an enormous undertaking fraught with stressful decisions about houses, schools, and more. Our goal at Clark & Reid is to make your move a pleasant and comfortable experience—from treating your belongings with the utmost care to anticipating your needs and exceeding your expectations.

When moving matters, you can trust Clark & Reid to provide unmatched customer satisfaction. As a leader in the business of relocating executives and their families, we have been committed to excellence for more than 100 years. Many of the world’s most respected corporations rely on us to represent the excellence of their brand to their employees when it matters most. All of our customers are discriminating individuals who demand the best, most personal service—and that’s exactly what we deliver.

Posted throughout our facilities are signs that read FOCUS. It stands for Focus on Customer’s Ultimate Satisfaction. This year, in a nationwide, independent survey, Clark & Reid was rated #1 in Overall Satisfaction by both transferees (for the 10th time) and Relocation Managers. Our own customer satisfaction surveys show that 95% of our relocated families would insist on using Clark & Reid for their next relocation. As you can see, satisfaction is our goal and we work tirelessly to achieve it.

We are personally committed to making your relocation a success. Place your confidence in Clark & Reid and experience a tradition of moving excellence.

Sincerely,


Mark Kirschner
Chief Executive Officer


 

 

copyright © 2013 Clark & Reid | 8010 Castleton Road, Indianapolis, IN, 46250 | USDOT 2451480 | MC 846292-C
Boston: 17 Bridge Street, Watertown, MA, 02472 | Virginia: 6308-E Gravel Ave., Alexandria, VA, 22310
Tel: (800) 358-3600  Fax: (617) 924-5949